Image [1] How to show articles for a definite document type, e.g. sales order or helpdesk ticket? ** Create a new tag (e.g. 'odoo / helpdesk'). In the table 'Applied to' use a required model (e.g. 'helpdesk ticket') or use it for all documents (the check box 'Apply to all documents'). As advanced option you can apply filters: for example, to show articles only for 'new' tickets, not for 'in progress' ones Assign this tag for required articles (for a few articles use the mass action) Now when you access a quick article search from a document, this tag(s) would be set by default, and articles search is limited by this document type / domain Image [2] How to add an article in Odoo message? ** Turn on the setting 'Articles in Email Composers' Create a new tag (e.g. 'odoo / helpdesk'). In the t

Priming is strongly recommended. Otherwise, you might have bleed-through issues No topcoat is required Ready to recoat within 1 hour *

Example: Odoo constraints

if hasattr(MODEL, ATTR): ​# do something  ​pass Model - object, e.g. self.env["sale.order"]/ Attr - field or method name, e.g. "active", "name_get"/

Peculiarities of migrating apps to Odoo v16

Most probably you haven't granted KnowSystem rights for your user. Choose the right 'KnowSystem Editor' or 'KnowSystem Admin' refresh a page. The control buttons should be now shown

Odoo dependencies are required for the app

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GNU LESSER GENERAL PUBLIC LICENSE

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