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This knowledge base section includes sample guidelines' articles
This knowledge base section includes sample guidelines' articles
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Image [1]
How to show articles for a definite document type, e.g. sales order or helpdesk ticket? **
Create a new tag (e.g. 'odoo / helpdesk'). In the table 'Applied to' use a required model (e.g. 'helpdesk ticket') or use it for all documents (the check box 'Apply to all documents'). As advanced option you can apply filters: for example, to show articles only for 'new' tickets, not for 'in progress' ones
Assign this tag for required articles (for a few articles use the mass action)
Now when you access a quick article search from a document, this tag(s) would be set by default, and articles search is limited by this document type / domain
Image [2]
How to add an article in Odoo message? **
Turn on the setting 'Articles in Email Composers'
Create a new tag (e.g. 'odoo / helpdesk'). In the t
project
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Embed website pages and iframes
Embed website pages and iframes
sales and crm
odoo
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Most probably you haven't granted KnowSystem rights for your user. Choose the right 'KnowSystem Editor' or 'KnowSystem Admin' refresh a page. The control buttons should be now shown
odoo
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version 10a from 2022-10-27
version 10a from 2022-10-27
sales and crm
odoo
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This software and associated files (the “Software”) may only be used (executed, modified, executed after modifications) if you have purchased a valid license from the authors, typically via Odoo Apps, or if you have received a written agreement from the authors of the Software (see the COPYRIGHT file). You may develop Odoo modules that use the Software as a library (typically by depending on it, importing it and using its resources), but without copying any source code or material from the Software. You may distribute those modules under the license of your choice, provided that this license is compatible with the terms of the Odoo Proprietary License (For example: LGPL, MIT, or proprietary licenses similar to this one). It is forbidden to publish, distribute, sublicense, or sell copies of
sales and crm
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GNU LESSER GENERAL PUBLIC LICENSE
GNU LESSER GENERAL PUBLIC LICENSE
opportunities
quotations and orders
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if hasattr(MODEL, ATTR): # do something pass
Model - object, e.g. self.env["sale.order"]/
Attr - field or method name, e.g. "active", "name_get"/
odoo
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Example: Odoo constraints
Example: Odoo constraints
odoo
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Odoo RecordSet Operations
Odoo RecordSet Operations
odoo